Refund Policy
Refund a Course
We want you to be satisfied, so all courses purchased on Avon Academy can be refunded within 5 days of enrolment. For whatever reason, if you are unhappy with a course, you can request a refund.
Most refunds are returned via the original payment method. Please note that certain restrictions may apply and some purchases may only be eligible for credit refunds. For more information, please see below.Insert your text hereHow to Request a Refund
You can quickly request a refund by contacting our support team @ vashi@avonacademy.in. You can also make a refund request by clicking on the ellipses at the top right-hand corner of the course player, and then by selecting Request a refund.
When you submit a refund request, please be sure to include the payment confirmation copy.Credit Refunds
In cases where a transaction is not eligible for a cash refund, the refund will be granted using Avon Academy credits, provided it meets our 5-day refund policy. To learn more about Avon Academy credits please contact our support team or call @ 022 4127 4126Refunds for Bundles Purchased Through Third Party
If you purchased the course through a third party vendor, unfortunately, we cannot process your refund. Since we did not process the original payment, we do not have the transaction on file, and cannot initiate a refund for you. Please contact the third-party vendor directly to request a refund.
Reasons for Denied Refunds
While our 5-day refund policy is in place to protect students, we must also protect our instructors from fraud and provide them a reasonable payment schedule. Payments are sent to instructors after 5 days, so we will not process refund requests received after the refund window.
If all course content was downloaded before the refund was requested, the refund request may be rejected. Finally, students who purchase and refund multiple courses over an extended period may be subject to suspension for abuse of the refund policy.